Documented cases where consumers lost — or nearly lost — access to digital media they paid for. Every profile lists its sources.
Sony released the $40 online shooter Concord on August 23, 2024, then took it offline on September 6, 2024 — about two weeks later. All purchasers received full refunds, and the game has not returned in any form.
Ubisoft shut down the servers for The Crew (2014) on March 31, 2024. Because the game required an online connection for all modes, it became entirely unplayable, and copies were subsequently removed from purchasers' Ubisoft Connect libraries.
Square Enix released the always-online action game Babylon's Fall in March 2022 and ended its service on February 27, 2023 — under a year later. The $60 game became entirely unplayable for everyone who bought it.
Gearbox and 2K shut down the servers for Battleborn in January 2021. The game required an online connection for all modes, including its single-player-capable story missions, so purchased copies became entirely unplayable.