An independent, U.S.-focused research project documenting what happens when platforms revoke access to games, video, and music people paid for. We track the incidents, and the state laws that decide whether a revoked purchase leaves you with anything at all — a refund, an offline copy, or nothing.
In July 2025 Microsoft ended movie and TV purchases and rentals on the Microsoft Store across Windows and Xbox. Previously purchased content remains watchable — and still downloadable on Windows — but locked to Microsoft's apps, with no refunds.
Sony released the $40 online shooter Concord on August 23, 2024, then took it offline on September 6, 2024 — about two weeks later. All purchasers received full refunds, and the game has not returned in any form.
Funimation's apps and website shut down on April 2, 2024 as the service merged into Crunchyroll. Digital copies that customers had redeemed from purchased DVDs and Blu-rays did not carry over, ending access to that content.
Ubisoft shut down the servers for The Crew (2014) on March 31, 2024. Because the game required an online connection for all modes, it became entirely unplayable, and copies were subsequently removed from purchasers' Ubisoft Connect libraries.
In December 2023 Sony emailed PlayStation Store customers that previously purchased Discovery TV content would be removed from their video libraries due to licensing arrangements. After widespread criticism, Sony announced the content would remain available.
In July 2023, users publicized emails from Ubisoft warning that accounts inactive for an extended period would be closed, which would end access to any games attached to them. Ubisoft stated that accounts with purchased PC games are excluded from automatic closure.
Every incident profile cites its sources, with archive.org snapshots captured as link-rot insurance. No sources, no publication.
Drafting is machine-assisted, but a human editor verifies every claim against its sources before anything goes live — and we keep a public, dated corrections log.
The database and state tracker exist to be used by journalists, consumer organizations, and legislators. Every page has a “cite this” block.